DiskQ Support
Need help with DiskQ? Contact us by email and include enough detail for us to understand the issue.
What to Include
- Your device model and iOS version.
- Your DiskQ app version.
- A short description of the issue.
- Whether the issue involves Recovery, Vault, Restore, Cleaner, Settings, purchase, or restore purchases.
- Any Apple purchase or subscription details needed to identify a billing issue. Do not send full payment card details.
Privacy and Sensitive Files
Do not send private photos, videos, PINs, secret answers, passwords, financial details, or highly sensitive files unless they are strictly necessary for your support request. DiskQ support cannot recover a forgotten Vault PIN or access private Vault content stored only on your device.
Purchases and Refunds
DiskQ purchases are processed by Apple. You can manage or cancel subscriptions in your Apple ID settings. Refund requests are handled by Apple through Apple's refund process.
Important Limits
Support cannot guarantee recovery, restoration, enhancement, deletion reversal, purchase approval, refund approval, or access to files stored only on your device. DiskQ is provided on a best-effort basis, and any legal limits, disclaimers, liability caps, and user responsibility terms are explained in our Terms of Use.
Legal
Read our Privacy Policy and Terms of Use.